File FWS-06Who holds the file

About FacilityWebStudio

FacilityWebStudio is a website studio that builds and manages websites only for facilities management companies: janitorial and custodial contractors, hard and soft services providers, integrated facilities management firms, property managers and multi-site portfolios. One monthly fee covers the build, hosting, updates and content, and the build fee is charged only after the site is live.

01Who we are

Why a studio that only builds for facilities companies

Facilities management is bought differently from almost anything else a website sells. Buyers read vendor sites the way they read a contract exhibit, checking coverage, frequencies and response times against their own specification, often in a formal shortlist review. Generic web agencies write brochures. We write documented sites for that reader, and we keep them current because facilities contracts change every quarter.

That focus is the reason for the service level ledger at the center of every site, the reason every page opens with a direct answer, and the reason we never publish a figure a client has not given us.

Steel pipework and a pressure gauge in a building plant room
Facilities work is measured, scheduled and inspected. The website should read the same way. Photo: Pavel Danilyuk, Pexels
02Scope

What the team actually does for you

Build

Custom-coded pages, the service level ledger, and the site architecture for your services and locations.

Write

Page copy, weekly articles and revisions, written in facilities vocabulary and cited where it matters.

Configure

The AI receptionist, site chat and message replies on the AI Engine plans, scripted from your services and approved by you.

Manage

Hosting, uptime, security and technical maintenance, for the life of your plan.

One team runs your site: Build: pages and ledger; Write: copy and articles; Configure: the AI Engine; Manage: hosting and security. Truss, the FacilityWebStudio rhino mascot, stands at the hub holding his key ring.
03Service loop

How we work, and keep working

  1. Stage 01

    One onboarding call

    We learn your service lines, coverage areas and current service level commitments before a single page is built.

  2. Stage 02

    A build measured in days

    Live in 7 to 15 days depending on plan, because the page structure is proven and only the content is new.

  3. Stage 03

    A documented ledger, not adjectives

    Every service page carries real, checkable commitments rather than marketing language a buyer has to take on faith.

  4. Stage 04

    Weekly, not annual

    The site changes as your business changes, through included revisions and weekly content, rather than waiting for the next redesign.

Return leg: the site changes as the business changes
04Values

What we hold ourselves to

Documented over described. A response window in a table beats a paragraph about reliability. We write sites the way a contract exhibit reads.

Nothing invented. No made-up statistics, no inflated client counts, no ratings we cannot back. Every number on our site is a term of our plans or has a cited source.

Say what we do not do. We state our exclusions as plainly as our features, so the features are easier to trust.

Risk on our side. The $797 build fee is charged only after you have seen and approved the live site.

05Expectations

What you can expect from us

The same terms printed in the footer of every page, set out as a ledger.

First reply
1 working dayfrom a person, to any message
Launch
7 to 15 daysby plan, from the onboarding call
Revisions
5 a montheach done within 2 to 5 working days
Page speed
90+Google PageSpeed, mobile and desktop
Business hours
Mon to Fri9:00 to 17:00 Central Time, Monday to Friday
06Exclusions

What we are not

We are not a facilities management company, a maintenance contractor or a CAFM software vendor. We build and run the website; everything your clients or building owners rely on you for stays with you.

We do not clean buildings, maintain equipment or run any facilities service ourselves.

We are not a CAFM, CMMS or work order software vendor; we do not manage your internal operations.

We do not issue certifications or give compliance, health and safety, legal or regulatory advice of any kind.

07Coverage

Where we work

We work remotely with facilities management companies anywhere in the United States, from Texas, Florida, California and Georgia to Illinois, Ohio, North Carolina and Arizona. Demos and onboarding happen on a video call, and everything after launch runs through your client portal.

Truss, the FacilityWebStudio rhino mascot, walking the morning rounds through an empty office lobby with his key ring and clipboard
Truss, the studio mascot, walking the rounds. Steady as the building.

Client notes

What operators say about working with us

  • The time we spent on the facility walkthroughs wording was time well spent. The boundaries are drawn clearly: what the site settles, and what our people still decide. Correcting the site's accidental promises is no longer part of our calls.
    Maurice CrawleyScheduling supervisor, healthcare premises support servicesTulsa, Oklahoma

    Service scope and expectations for facility walkthroughs

  • We used to forward facility walkthroughs emails around and hope somebody had replied. Requests are assigned automatically, with a backup for when the owner is away. Holiday cover stopped being an archaeological exercise.
    Derek CresswellHelpdesk supervisor, office campus services contractorHarrisburg, Pennsylvania

    Inquiry assignment and staff handover for facility walkthroughs

  • We knew the facility walkthroughs document was a problem; we had just never prioritized fixing it. Each section has its own link, so answering a question no longer means attaching the whole file. A printable copy still exists for those who ask.
    Habiba LatifFacilities administrator, shopping precinct maintenance teamLexington, Kentucky

    Structured reference pages for facility walkthroughs

09Queries

Questions about who we are

Who is behind FacilityWebStudio?

FacilityWebStudio is a website studio that builds and manages sites only for facilities management companies. The same team writes, builds, configures and maintains each site, and you reach it by email or through your client portal.

Is FacilityWebStudio a facilities management company?

No. We are not a facilities management company, a maintenance contractor or a CAFM software vendor. We build and run the website; the facilities work stays with you.

Where are you based and which areas do you serve?

We work remotely with facilities companies anywhere in the United States, including Texas, Florida, California, Georgia and Illinois. Business hours are 9:00 to 17:00 Central Time, Monday to Friday.

Who writes the articles on your blog?

Articles are written and edited by our team and published under two editorial bylines, Nadia Kessler and Marcus Obi. Those bylines are personas that keep the voice of each topic consistent; they are not individual staff biographies.

Are the reviews on your site from real clients?

Yes. Every review is from a real client, published with their permission, with their name, role, business type and location. We show no star ratings or review counts, because none were given, and client projects are written up on the case studies page.

Where do your photographs come from?

From Pexels, under the Pexels License, chosen to show facilities work rather than generic office scenes. Every photograph is credited at the foot of this page, and none is ever paired with a review.

What can we expect in the first week?

A confirmation, the onboarding form, and an onboarding call booked within one working day, where we agree the page list and the launch date.

How do we raise a problem or a complaint?

Raise it in your client portal or email us. A person reads it and replies within one working day.

Photograph credits

Illustrations

The other images on this site, Truss, our rhino mascot, and the infographics he presents, are AI-generated illustrations made for FacilityWebStudio. Every label in an infographic comes from this site's own pages.

  • Truss, the FacilityWebStudio rhino mascot, pointing his pencil up at the service level ledger
  • Truss, the FacilityWebStudio rhino mascot, ticking the last box on his clipboard in a tidy building plant room
  • Truss, the FacilityWebStudio rhino mascot, walking the morning rounds through an empty office lobby with his key ring and clipboard
  • Truss, the FacilityWebStudio rhino mascot, waving hello from a tidy facilities front desk
  • Truss, the FacilityWebStudio rhino mascot, puzzling over a single key in a long corridor of identical doors
  • Truss, the FacilityWebStudio rhino mascot, filing a sheet into a desk tray with a wink
  • Truss, the FacilityWebStudio rhino mascot, holding out a new key outside a commercial building entrance
  • Truss, the FacilityWebStudio rhino mascot, hanging a key in an orderly wall key cabinet
  • Truss, the FacilityWebStudio rhino mascot, ruling a firm line under the last entry of a ledger book beside a paid receipt slip
  • What each feature changes: Service level ledger, shortlist cleared faster; Pages per region, ranked where you serve; Fast mobile pages, fewer lost enquiries; Weekly updates, always current. Truss, the FacilityWebStudio rhino mascot, ticks the outcome column.
  • How speed can lower ad costs: 90+ PageSpeed; Buyer stays to read; Better Quality Score; Cost per click can fall. Truss, the FacilityWebStudio rhino mascot, taps a pressure gauge reading high.
  • What we are held to: Build fee after launch; 90+ PageSpeed, guaranteed; Your domain, your name; Month to month. Truss, the FacilityWebStudio rhino mascot, holds up the signed sheet with a thumbs up.
  • One team runs your site: Build: pages and ledger; Write: copy and articles; Configure: the AI Engine; Manage: hosting and security. Truss, the FacilityWebStudio rhino mascot, stands at the hub holding his key ring.
  • Designed in the order buyers check: 1 Services; 2 Commitments; 3 Coverage. Truss, the FacilityWebStudio rhino mascot, points at the first band of a page wireframe.
  • Fast by construction, wired to your CRM: Custom-coded pages; Almost no JavaScript; Served from the edge; 90+ PageSpeed; Enquiries into your CRM. Truss, the FacilityWebStudio rhino mascot, turns a valve on the pipeline.
  • What carries over, what is yours: Carries over: layout patterns, spacing rhythm, component library; Yours alone: copy and palette, your pages, every number. Truss, the FacilityWebStudio rhino mascot, hands a key to the side that is yours.
  • Search visibility, built floor by floor: Page per service and region; 90+ PageSpeed and schema; Weekly researched articles; Found for more searches. Truss, the FacilityWebStudio rhino mascot, points up the floors of a building.
  • Redesign without losing rankings: Map every old URL; 301 redirect each change; Old links land correctly; Rankings carry over. Truss, the FacilityWebStudio rhino mascot, holds a direction sign from the old building to the new one.
  • One page per region you serve: A page per region; Services available there; New regions added as revisions. Truss, the FacilityWebStudio rhino mascot, presses a new pin into an abstract map.
  • Your cleaning spec, documented: Pages by building type; Cleaning frequency ledger; Consumables and supply page; Walkthrough request form. Truss, the FacilityWebStudio rhino mascot, stands beside a cleaning cart ticking his clipboard.
  • What a procurement reviewer checks: Coverage areas; Service scope; Response commitments; Certifications, publicly listed. Truss, the FacilityWebStudio rhino mascot, ticks the last row of the matrix.
  • One contract, every service beneath: One contract; One point of contact; One invoice; Hard services; Soft services. Truss, the FacilityWebStudio rhino mascot, holds up a single key.
  • Written the way public buyers search: Exact procurement terms; Certifications stated plainly; Capability statement on the page; Jurisdiction and coverage pages. Truss, the FacilityWebStudio rhino mascot, holds a capability folder beside a civic building.
  • How weekly articles build visibility: 2 to 3 articles a week; Real buyer questions answered; Topical depth over months; Found for more searches. Truss, the FacilityWebStudio rhino mascot, shelves another binder.
  • What page speed says about you: Slow page: reviewer closes the tab, reads as slow response; Fast page: reviewer keeps reading, enquiry sent. Truss, the FacilityWebStudio rhino mascot, gives a thumbs up on the fast side.
  • Found three ways, one foundation: Search engine: SEO; Answer box: AEO; AI assistant: GEO; Structured data underneath. Truss, the FacilityWebStudio rhino mascot, points at the foundation.
  • 30 minutes, five things covered: A sample service level ledger; Your service and region pages; The plan that fits; Is the AI Engine worth it?; Your current site, honestly. Truss, the FacilityWebStudio rhino mascot, points at the agenda on a screen.
  • How each case file is written: Real client, with permission; Type and region, no names; Nothing rounded up; The contact's own words; No star ratings. Truss, the FacilityWebStudio rhino mascot, holds the open case file.
  • Capability statement page: One URL an evaluator can score; Follow the questionnaire order; Keep the PDF too; Company data in a table. Truss, the FacilityWebStudio rhino mascot, presents the page.
  • The facilities enquiry form: Ask site count, service, location; Do not ask for budget; Better fields beat fewer; Send to CRM and a person. Truss, the FacilityWebStudio rhino mascot, points at the send button.
  • How often your site should change: Facts change often; Structure changes rarely; Redirect every changed URL; One named owner. Truss, the FacilityWebStudio rhino mascot, holds a calendar page.
  • Location pages done properly: Only where you are present; Three local facts per page; Link down to service pages; Honest travel times. Truss, the FacilityWebStudio rhino mascot, measures between two map pins.
  • Writing facilities service pages: One page per service line; Open with scope; Checkable frequency and response; Publish exclusions. Truss, the FacilityWebStudio rhino mascot, places the last page card.
  • Documented for procurement review: Checkable commitments, not claims; Page per service and region; Speed is credibility; Schema helps AI research. Truss, the FacilityWebStudio rhino mascot, holds up his clipboard.
  • Why your site is slow: Images cost the most; Page builders ship everything; Audit third-party scripts; Fix what field data shows. Truss, the FacilityWebStudio rhino mascot, inspects a gauge.

Close of file

See how we build, on a live call

Plans from $137 a month, the build fee invoiced only after launch.